Terms and Conditions

Welcome to Elegance by Naz. By using our website and purchasing products, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms
These terms and conditions govern the use of this website and the purchase of products from Elegance by Naz. By accessing or using our website, you accept and agree to these terms.

2. Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) and are exclusive of delivery charges. Delivery charges will be calculated based on the delivery location and added at checkout.

We reserve the right to change the prices at any time without prior notice.
Payments can be made via UPI, UPI QR, GPAY QR and other available payment gateways on our website.

3. Order Confirmation
Once an order is placed, you will receive a confirmation email with order details. We reserve the right to cancel any order if there are issues with product availability, payment, or shipping details. If an order is cancelled, a refund will be processed based on the payment method used.

4. Shipping and Delivery
We offer worldwide shipping.
Delivery times may vary depending on your location and can take between 3-10 working days for domestic orders and longer for international orders. Shipping charges will be calculated based on your delivery location and will be displayed at checkout. In case of delays due to external factors (such as customs, courier issues, natural disasters, etc.), we will not be held liable but will make efforts to keep you informed.

5. Return and Exchange Policy
Returns and exchanges are only applicable for items that are defective or damaged upon receipt. Requests for returns or exchanges must be made within 7 days of receiving the product. Items must be unused, unwashed, and in their original packaging. Sale items are non-refundable and cannot be exchanged. Return shipping costs will be borne by the customer unless the product was faulty.

6. Discounts and Offers
Discounts and promotional offers are subject to terms and conditions as mentioned in each specific offer. Only one discount code can be applied per order. Discounts are not applicable to sale or clearance items unless explicitly mentioned.

7. Product Availability
All products listed on our website are subject to availability. We reserve the right to modify or discontinue products without prior notice. In case a product you ordered is unavailable, we will notify you and refund the amount.

8. Intellectual Property
All content on this website, including images, text, and designs, is the property of Elegance by Naz and protected by copyright laws. You may not use any content without prior written permission.

9. Limitation of Liability
Elegance by Naz shall not be liable for any direct, indirect, incidental, or consequential damages that may result from using our website or purchasing our products.

10. Privacy Policy
By using this website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Modifications to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website.

12. Contact Information
If you have any questions or concerns regarding these terms, please contact us at support@elegancebynaz.com